Legal Information

Last updated: Monday, 1 July 2024
Précis
SIRENS (the brand) and its website (www.drinksirens.com) (the "Site"), are solely owned, operated, and managed by the creative house MAISON NAPIER LLC (Collectively the "Company," "we," "our," or "us"). This Privacy Policy (the "Policy") explains how the Company collects, stores, uses, discloses, or otherwise processes personal information of its customers, visitors, prospects, and other users ("user(s)," "you," or "your") while you visit or use the Site. This Policy also applies to other services that display or link to these terms, including stores

1 | Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information." See the list below for more information about what Personal Information we collect and why.

Device information
Examples of Personal Information collected
1. The version of the web browser
2. IP address
3. Time zone 
4. Cookie information
5. What sites or products you view
6. Search terms
7. How you interact with the Site

Purpose of collection 
1. To load the Site accurately for you 
2. To perform analytics on Site usage to optimize our Site.

Source of collection
1.
Collected automatically when you access our Site using cookies, log files
web beacons, tags, or pixels 

Disclosure for a business purpose
1.
Shared with our processor Shopify 

Order information
Examples of Personal Information collected
1. Name
2. Billing address
3. Shipping address
4. Payment information (including credit card numbers, Paypal, Apple Pay, Google Pay, Meta Pay, and Shop Pay)
5. Email address
6. Phone number

Purpose of collection
1. To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection
1. Collected from you

Disclosure for a business purpose
1. We share with our processors Shopify, OpenNode, Royal Mail, Fedex, DPD, UPS, and ParcelForce.

Customer support information
We only collect the information stated above or information you gave when you contact us for customer support.

2 | Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

3 | Using Personal Information
We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful Basis
Under the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following lawful bases:
1. The performance of the contract between you and the Site
2. Compliance with our legal obligations

Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the "Your rights" section below.

Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling) when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that has no legal or otherwise significant effect on you.Services that include elements of automated decision-making include:
1. Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
2. Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

4 | Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, don't hesitate to get in touch with us through the contact information below.

Your Personal Information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

Cookies
A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. We use various cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the Site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it's their first time visiting or if they are a frequent visitor.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage, or filter cookies can be found in your browser's help file or through such sites as www.allaboutcookies.org.

Do Not Track
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

5 | Revisions
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8 | Minors
Please note that the Site is only meant for individuals 18 years of age or older.

9 | Contact Information
If you have any questions or concerns or would like to file a complaint about our privacy practices, please feel free to contact us via email at cheers@drinksirens.com or send us a letter at  408 Broadway, FL 2, New York, NY 10013. We would be happy to provide you with more information and assist you in any way we can.
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